Search for Learning and Development Services and Pathways

Who is this course for?

New councillors

Who is running this course?

This session will be facilitated by David Williams (Chief Executive) and Peter Baulf (City Solicitor)

Who is this course for?

New councillors

Who is running this course?

This session will be facilitated by Chris Ward (Director of Finance)

The First Aid at Work (FAW) course will alow delegates to act as a qualified first aider in the work place. This course will give delegates the Level 3 First at Work qualification, accredited by Qualsafe awards.

There is no need to attend Emergency First Aid at Work (EFAW) before attending this course. If you already hold the EFAW qualification, please contact the administrator of the course before booking.

If you are already FAW qualified and need to requalify please look for the First Aid at Work Requalification course. This is a two day course open to people who are appoaching the end of their three year FAW qualification.

PCC STAFF
Please note there is now a £20 nominal charge to book this course - please enter your services cost code when booking (not applicable for Children's or Adult's Social Care staff).

This is a one day course including theory and practice

Who Should Attend?

New staff whose role directly or indirectly involves the handling of people should attend this course. 

Learning outcomes.

Over two sessions or as one full session the course will look at supporting Carers to be better able to minimise the impact of Fostering on the quality of life of their whole family.

Looking at examples of how foster carers’ family’s needs for on-going support are met.
• Engaging foster carers’ children and other family members in the fostering process.
• Ensuring foster carers’ family are well informed.
• Protected parenting time for carers’ children
Training for other family members.

The course will be delivered via ZOOM using methods including group discussion, sharing good practice and some short groupwork tasks.

Who is this course for?

Newly elected and re-elected members

Who is running this course?

This course is run in-house and will be facilitated by a range of officers including the David Williams, Chief Executive, Peter Baulf, City Solicitor and Stewart Agland, Local Democracy Manager.

***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***

‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’

Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.

Making Every Contact Count Healthy Conversation Skills

Making Every Contact Counts - Healthy Conversation Skills (MECC HCS) is an approach that uses the millions of day-to-day interactions that organisations and individuals have with people to support them in making positive changes to their health and wellbeing, by using open discovery questions and active listening skills. MECC HCS is about enhancing the conversations we are already having with individuals. It's not about adding to already busy workloads.

The course is divided into two ½ day sessions set two weeks apart alongside four
e- learning modules to be completed before session two. Both sessions and elearning must be completed to gain the accredited Royal Society for Public Health certificate.

***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***

‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’

Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.

***THIS TRAINING IS FOR CHILDREN'S SOCIAL CARE STAFF ONLY***

‘You lot don’t care! You’re going to take our kids away and you get a bonus for that’
‘Why aren’t you going to the neighbours down the road, they’re much worse than us!’
‘What do you know? Do you have kids of your own?’

Are these kinds of ‘heart-sink’ phrases familiar? Do you or your staff frequently find themselves on the defensive as practitioners or as managers? In an environment of diminishing resources and increasing demand on services, we need a fresh and imaginative approach.
Motivational Interviewing is a framework of intervention, brought together in the 1990s by Professor William Miller and Professor Stephen Rollnick. It is an approach designed to work with those most resistant to change or stuck in entrenched behaviours. The premise of Motivational Interviewing is that motivation is not a ‘fixed state’ that a person does or does not have. Rather, motivation ebbs and flows depending on many factors such as circumstances, mood and so forth. The skilled practitioner (or manager) will harness whatever very little motivation there might be, and help it move in the right direction. The Motivational Interviewing approach borrows in from other sources such as Carl Rogers’ person-centred counselling; Socratic thinking and Prochaska & DiClemente’s Cycle of Behaviour change.
The key principles are:
• Engagement with the client, rather than doing something to them – i.e. change cannot be forced or pushed on to someone. It has to be internal for the client to be meaningful and long term.
• Rolling with resistance (NB this is not rolling over or being passive)
• Express empathy
• Avoid conflict
• Developing discrepancy in client’s thinking
• Support self-responsibility
Clients are often stuck or ambivalent about making changes for themselves. Practitioners can easily collude with this ‘stuckness’, or out of frustration try to push people to action, which only increases resistance. Motivational Interviewing helps to make the practitioner aware of these tendencies, and give them options to work more powerfully in ways that create more possibility of change for their clients.
Our MI training course gives a highly interactive and practical experience of Motivational Interviewing, and its potential power to engage with people meaningfully, rather than do something to them. There will be opportunities for demonstration, discussion, and questions, conducted in ways that model the principles of a motivational skills approach. We will explore together how we can all nurture even the smallest steps of progress, with the emphasis on encouragement and trying to bring out the best in others as well as ourselves.